Responsible Gambling – Red Stag Casino AU

Tools to Help You Stay in Control

We provide several account-level controls that you can activate at any time through the cashier or by contacting our support team. These tools are available to every registered player regardless of VIP level, and requests are actioned promptly without delay.

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Deposit Limits

Set a maximum deposit amount per day, week, or month. Once a limit is in place, the cashier will not allow deposits above that threshold. Limit reductions take effect immediately; increases require a short cooling-off period before they apply.

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Take a Break

Request a temporary account suspension of 24 hours, 7 days, or 30 days. During this period your account is locked and you will not receive any promotional communications. Contact support via live chat to activate a cooling-off period.

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Self-Exclusion

If you feel you need a longer break, you can request permanent or extended self-exclusion. Your account will be closed, all marketing will stop, and you will not be able to register a new account during the exclusion period. Contact support to start this process.

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Reality Checks

Set session time reminders so you receive a notification after a chosen period of play. These prompts help you keep track of how long you have been playing and make a conscious decision about whether to continue.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs are worth reflecting on honestly. If several of them apply to your current situation, reaching out for support is a constructive and positive step, not a sign of weakness.

Spending more money or time gambling than you originally intended
Chasing losses by making larger bets to recover money already lost
Gambling with money set aside for rent, bills, food, or other essential expenses
Feeling anxious, irritable, or restless when not gambling
Lying to friends or family about how much time or money you spend gambling
Borrowing money or selling possessions to fund gambling
Using gambling to cope with stress, depression, or difficult emotions
Neglecting work, study, relationships, or personal responsibilities because of gambling

If any of these resonate, the organisations listed below offer free, non-judgmental support specifically for Australians. Reaching out early makes a real difference to outcomes.

Support Resources for Australian Players

The following services are free, confidential, and available to anyone in Australia. You do not need to have a diagnosed gambling problem to contact them; if you are concerned about your own gambling or that of someone close to you, these services are there to help.

Service	Contact	Availability
Gambling Help Online	gamblinghelponline.org.au	24/7
Gambling Help Hotline	1800 858 858	24/7
Lifeline Australia	13 11 14 / lifeline.org.au	24/7
Beyond Blue	1300 22 4636 / beyondblue.org.au	24/7
Financial Counselling Australia	1800 007 007	Mon–Fri business hours

Gambling Help Online offers free live chat, email counselling, and a self-assessment tool that can help you understand your current relationship with gambling in a structured way. The 1800 858 858 hotline connects you directly with a trained counsellor at any time of day or night, including weekends and public holidays.

To request account controls, a temporary suspension, or self-exclusion at Red Stag Casino, contact our support team via live chat at any time. Requests of this nature are treated with complete confidentiality and processed without delay.

Responsible Gambling at Red Stag Casino